1. Donor Care
• Responsible for all external communication to donors
• Communicating proposals, school progress reports, construction progress reports, financial updates and any other school visit / meetings with donors
• Manage and action donor complaints/feedback to ensure donor satisfaction.
• Overlooking different portfolios in RMD and providing support to all chapters of TCF
• Responsible for business development
2. Database Management
• Monitoring the overall activity of existing funds
• Responsible for daily donation transactions in the system
• Project management of schools being constructed by donor portfolio
• Ensure all operational and administrative processes are streamlined where possible.
• Develop and implement policies, procedures and business processes to ensure operational efficiency and effectiveness
Exceptional communication skills, both written and oral (in English).
Proficient in MS Office.
Basic mathematical and financial skills.
Performance driven under work pressure.