Our Commitment to You

You have entrusted us with your contributions as well as personal and financial data. We recognize that our relationship is based on trust and we pledge to act responsibly and in your best interest. We strive to maintain the highest standards in safekeeping and use of your information.

Our Policy

The Citizens Foundation observes strict confidentiality with regard to donor identity and donations. All donor data, donation amounts, and other personal information such as street address and email address are maintained under diligent control of the CEO, the management staff of TCF and any other TCF personnel expressly authorized by you. We do not share, sell or otherwise distribute our donor information to any third party.

Online donations to TCF are safe and secure. TCF uses industry-standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of personal information and the security of all transactions. We also collect (but do not retain) credit card numbers which are processed by a reputable third-party payment vendor subject to the Payment Card Industry Data Security Standards such as PayPal or a similar service.

For questions related to personal or financial information, please write to us at or call 0800 00 823