PRIVACY POLICY

Our Commitment to You

You have entrusted us with your contributions as well as personal and financial data. We recognize that our relationship is based on trust and we pledge to act responsibly and in your best interest. We strive to maintain the highest standards in safekeeping and use of your information.

Our Policy

The Citizens Foundation observes strict confidentiality with regard to donor identity and donations. All donor data, donation amounts, and other personal information such as street address and email address are maintained under diligent control of the CEO, the management staff of TCF and any other TCF personnel expressly authorized by you. We do not share, sell or otherwise distribute our donor information to any third party.

Online donations to TCF are safe and secure. TCF uses industry-standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of personal information and the security of all transactions. We also collect (but do not retain) credit card numbers which are processed by a reputable third-party payment vendor subject to the Payment Card Industry Data Security Standards such as PayPal or a similar service.

Website analytics

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. The date stored or read from these cookies does not contain personal identifiable information. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

[accordion clicktoclose=true tag=h4][accordion-item title=”Google Analytics” id=ga]Our website uses Google Analytics, which is a website analytics service provided by Google which helps us understand website traffic and usage in order to optimize your experience. By using this website, you consent to the Google Privacy Policy for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

In order to better understand our users’ needs we use Hotjar, a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, etc.). Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

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[accordion-item title=”Spam protection” id=spam]This type of service analyzes the traffic of this website with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.[/accordion-item]

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Contact us

For questions related to personal or financial information, please write to us at info@tcf.org.pk or call 0800 00 823